Every lead.
Every buyer.

Satisfied.Engaged.
Satisfied.Engaged.
Satisfied.Engaged.

NoviHome connects your sales team, construction managers and homebuyers in one place, from Walk-in to Warranty. Fewer phone calls, happier buyers, more referrals.

NoviHome connects your sales team, construction managers and homebuyers in one place, from Walk-in to Warranty. Fewer phone calls, happier buyers, more referrals.

Book a Demo

Trusted by leading home builders

  • Adair Homes
    Adair Homes
  • Bloomfield Homes
    Bloomfield Homes
  • Candlelight Homes
    Candlelight Homes
  • Caviness & Cates
    Caviness & Cates
  • Chesapeake Homes
    Chesapeake Homes
  • Davidson Homes
    Davidson Homes
  • Eastwood Homes
    Eastwood Homes
  • Epcon Communities
    Epcon Communities
  • HHHunt
    HHHunt
  • Home Creations
    Home Creations
  • Lombardo Homes
    Lombardo Homes
  • Main Street Homes
    Main Street Homes
  • Pacesetter Homes
    Pacesetter Homes
  • Red Door Homes
    Red Door Homes
  • Visionary Homes
    Visionary Homes
  • Wayne Homes
    Wayne Homes
  • Adair Homes
  • Bloomfield Homes
  • Candlelight Homes
  • Caviness & Cates
  • Chesapeake Homes
  • Davidson Homes
  • Eastwood Homes
  • Epcon Communities
  • HHHunt
  • Home Creations
  • Lombardo Homes
  • Main Street Homes
  • Pacesetter Homes
  • Red Door Homes
  • Visionary Homes
  • Wayne Homes
Why NoviHome

Over a decade of building for builders.

For more than 10 years, we've focused on building tools that help homebuilders deliver an exceptional buying experience and grow their bottom line. We know you have a choice in who you partner with. Choose a partner with a proven track record, one that has been delivering real results for homebuilders for over a decade.

Middle of the Funnel Engagement

A branded buyer app that engages your buyers to promote inventory, create urgency, and convert.

Under Contract Experience

Buyers can view progress photos, chat with their build team, track documents and selections from your branded app.

Post Closing Management

AI powered warranty gets your buyers the help they need, fast, while saving your team time and money.

Why NoviHome

Over a decade of building for builders.

For more than 10 years, we've focused on building tools that help homebuilders deliver an exceptional buying experience and grow their bottom line. We know you have a choice in who you partner with. Choose a partner with a proven track record, one that has been delivering real results for homebuilders for over a decade.

Middle of the Funnel Engagement

A branded buyer app that engages your buyers to promote inventory, create urgency, and convert.

Under Contract Experience

Buyers can view progress photos, chat with their build team, track documents and selections from your branded app.

Post Closing Management

AI powered warranty gets your buyers the help they need, fast, while saving your team time and money.

Builder Solutions

More ROI. Less Time. Better Experience.

Deliver a superior homebuying experience that engages and converts more of the leads you already have and earns referrals.

Deliver a superior homebuying experience that engages and converts more of the leads you already have and earns referrals.

Sales & Conversion

Increase sales without increasing traffic.

How would a 22% increase in conversions affect your business? NoviHome makes it easy to convert more of your existing funnel through:

  • Increased initial buyer engagement
  • Multi-touch updates to the buyer
  • One-to-many real-time updates/engagements
  • Know what your buyer is thinking throughout their journey
  • Increased buyer satisfaction = Increase in referrals and positive reviews
Learn more
homebuyers looking at novihome on phone on couch
Buyer’s Experience

Give buyers an exceptional experience.

Our main goal and the greatest opportunity for meaningful ROI is focusing on the buyer's experience. Novi is designed to follow the buyer throughout their journey and deliver an enhanced buying experience. From progress photos, and milestone updates, to their new home orientation and warranty experience. Novi has the tools to help your team deliver.

Learn more
Novi Warranty

AI-Powered Warranty

Powerful AI warranty saves your team time. Our AI system eliminates calls from the buyer by handling basic troubleshooting that is specifc to your buyer's home. Your buyers will love the fast response and your team will love the time saved.

Learn more
Pulse Survey

Take Your Buyer's Pulse

A short survey at key milestones measure satisfaction while there’s still time to act. Low scores alert your team right away, and high scores become referral asks. Catch an issue before it festers into a large problem.

Learn more
Sales & Conversion

Increase sales without increasing traffic.

How would a 22% increase in conversions affect your business? NoviHome makes it easy to convert more of your existing funnel through:

  • Increased initial buyer engagement
  • Multi-touch updates to the buyer
  • One-to-many real-time updates/engagements
  • Know what your buyer is thinking throughout their journey
  • Increased buyer satisfaction = Increase in referrals and positive reviews
Learn more
homebuyers looking at novihome on phone on couch
Buyer’s Experience

Give buyers an exceptional experience.

Our main goal and the greatest opportunity for meaningful ROI is focusing on the buyer's experience. Novi is designed to follow the buyer throughout their journey and deliver an enhanced buying experience. From progress photos, and milestone updates, to their new home orientation and warranty experience. Novi has the tools to help your team deliver.

Learn more
Novi Warranty

AI-Powered Warranty

Powerful AI warranty saves your team time. Our AI system eliminates calls from the buyer by handling basic troubleshooting that is specifc to your buyer's home. Your buyers will love the fast response and your team will love the time saved.

Learn more
Pulse Survey

Take Your Buyer's Pulse

A short survey at key milestones measure satisfaction while there’s still time to act. Low scores alert your team right away, and high scores become referral asks. Catch an issue before it festers into a large problem.

Learn more
Sales & Conversion

Increase sales without increasing traffic.

How would a 22% increase in conversions affect your business? NoviHome makes it easy to convert more of your existing funnel through:

  • Increased initial buyer engagement
  • Multi-touch updates to the buyer
  • One-to-many real-time updates/engagements
  • Know what your buyer is thinking throughout their journey
  • Increased buyer satisfaction = Increase in referrals and positive reviews
Learn more
homebuyers looking at novihome on phone on couch
Buyer’s Experience

Give buyers an exceptional experience.

Our main goal and the greatest opportunity for meaningful ROI is focusing on the buyer's experience. Novi is designed to follow the buyer throughout their journey and deliver an enhanced buying experience. From progress photos, and milestone updates, to their new home orientation and warranty experience. Novi has the tools to help your team deliver.

Learn more
Novi Warranty

AI-Powered Warranty

Powerful AI warranty saves your team time. Our AI system eliminates calls from the buyer by handling basic troubleshooting that is specifc to your buyer's home. Your buyers will love the fast response and your team will love the time saved.

Learn more
Pulse Survey

Take Your Buyer's Pulse

A short survey at key milestones measure satisfaction while there’s still time to act. Low scores alert your team right away, and high scores become referral asks. Catch an issue before it festers into a large problem.

Learn more

Integrations

Connects with the systems builders already use.

NoviHome integrates with your current tech stack. Whether it’s your CRM, ERP or website. We have the ability to tap into your current data flow.

Learn more about integrations

CRM IntegrationsERP IntegrationsIndustry PartnersCustom APIsHomebuildersHomebuyers
NoviHome at Work

Built for everyone on the job.

Novi is tailored to fit your team and your goals. All team members can engage with Novi or this can be customized to per team.

Hand holding a phone showing the NoviHome Focus app dashboard

Sales Reps

  • Track Lead in real-time
  • Engage multiple leads with one lead,
  • Clear Communication with your homebuyer
  • Earn referrals
novihome homebuyers looking at phone

Homebuyers

  • Photos and progress at every milestone
  • Clear communication with your build team
  • Selections and documents in one app
  • Warranty help after move-in
osc looking at novihome on computer

OSCs

  • Centralized funnel management
  • Seamless hand-offs to onsite team
  • Cooling lead engagement tools
Construction manager in a hard hat photographing a home interior with his phone

Construction Managers

  • Snap and post milestone photos from your phone
  • Fewer “what’s happening?” calls
  • Digital walkthrough documents
  • Centralized internal and external communication
novihome buyer's agent

Buyer’s Agents

  • Shared view of build progress
  • Group chat to stay updated on build progress
  • Easy registration to referral network
NoviHome at Work

Built for everyone on the job.

Novi is tailored to fit your team and your goals. All team members can engage with Novi or this can be customized to per team.

Hand holding a phone showing the NoviHome Focus app dashboard

Sales Reps

  • Track Lead in real-time
  • Engage multiple leads with one lead,
  • Clear Communication with your homebuyer
  • Earn referrals
novihome homebuyers looking at phone

Homebuyers

  • Photos and progress at every milestone
  • Clear communication with your build team
  • Selections and documents in one app
  • Warranty help after move-in
osc looking at novihome on computer

OSCs

  • Centralized funnel management
  • Seamless hand-offs to onsite team
  • Cooling lead engagement tools
Construction manager in a hard hat photographing a home interior with his phone

Construction Managers

  • Snap and post milestone photos from your phone
  • Fewer “what’s happening?” calls
  • Digital walkthrough documents
  • Centralized internal and external communication
novihome buyer's agent

Buyer’s Agents

  • Shared view of build progress
  • Group chat to stay updated on build progress
  • Easy registration to referral network
NoviHome at Work

Built for everyone on the job.

Novi is tailored to fit your team and your goals. All team members can engage with Novi or this can be customized to per team.

Hand holding a phone showing the NoviHome Focus app dashboard

Sales Reps

  • Track Lead in real-time
  • Engage multiple leads with one lead,
  • Clear Communication with your homebuyer
  • Earn referrals
novihome homebuyers looking at phone

Homebuyers

  • Photos and progress at every milestone
  • Clear communication with your build team
  • Selections and documents in one app
  • Warranty help after move-in
osc looking at novihome on computer

OSCs

  • Centralized funnel management
  • Seamless hand-offs to onsite team
  • Cooling lead engagement tools
Construction manager in a hard hat photographing a home interior with his phone

Construction Managers

  • Snap and post milestone photos from your phone
  • Fewer “what’s happening?” calls
  • Digital walkthrough documents
  • Centralized internal and external communication
novihome buyer's agent

Buyer’s Agents

  • Shared view of build progress
  • Group chat to stay updated on build progress
  • Easy registration to referral network

Why builders switch

Tools with a powerful impact on your business

22%
22%
22%

Increase in sales without increasing traffic

2×
2×
2×

Your conversion rate without doubling your ad spend

10×
10×
10×

Your initial investment. That's real ROI

60%
60%
60%

Time back to your customer care team

The Novi journey

Every step of the buyer's journey.

Every part of the journey hands off to the next experience, so your buyer always feels connected.

Every part of the journey hands off to the next experience, so your buyer always feels connected.

Couple on a couch looking at a home builder app on a phoneSales agent reviewing paperwork and a tablet with a couple at The Meadows at Oakmont sales officeCouple reviewing a contract with a sales agent at The Meadows at Oakmont sales officeCouple in a new kitchen looking at a phone togetherTwo women at a dinner table, one showing the other a phone
01

The buyer shops your branded app.

NoviHome captures the digital registration, tracks everything the buyer looks at and notifies your team.

OSCsSales Reps
02

The buyer finds their perfect home.

The buyer can explore your communities, floorplans, incentives and inventory. To find their perfect home.

HomebuyersBuyer’s Agents
03

The buyer goes under contract.

The buyer can communicate with their build team and track progress updates from your app.

Sales RepsBuyer's AgentsConstruction ManagersHomebuyers
04

The owner's journey begins.

Buyers can interact with your AI warranty and submit service requests.

Customer CareSalesHomebuyer
05 · Warranty

An Experience That Leads to Referrals

It's no secret. Happy buyers tell their friends and family. With Novi, buyers experience more!

Warranty teamHomebuyers
Sales agent reviewing paperwork and a tablet with a couple at The Meadows at Oakmont sales officeSmiling couple on a couch looking at a phone together
01

The buyer shops your branded app.

NoviHome captures the digital registration, tracks everything the buyer looks at and notifies your team.

OSCsSales Reps
02

The buyer goes under contract.

The buyer communicates with their build team and tracks progress updates.

Sales RepsHomebuyers
03

The buyer shops your branded app.

Construction managers post milestone photos from the jobsite. Pulse Surveys check in at pre-drywall and orientation.

Construction ManagersBuyer’s Agents
04 · Close

Keys, with no surprises.

Walkthrough items, closing dates and final documents all live in one checklist that buyers and agents can see.

HomebuyersBuyer’s Agents
05 · Warranty

Support that keeps them referring.

Homeowners file warranty requests in the same app. Fast fixes turn into five-star reviews and referral leads, which starts the loop again.

Warranty teamHomebuyers
Couple on a couch looking at a home builder app on a phoneSales agent reviewing paperwork and a tablet with a couple at The Meadows at Oakmont sales officeCouple reviewing a contract with a sales agent at The Meadows at Oakmont sales officeCouple in a new kitchen looking at a phone togetherTwo women at a dinner table, one showing the other a phone
01

The buyer shops your branded app.

NoviHome captures the digital registration, tracks everything the buyer looks at and notifies your team.

OSCsSales Reps
02

The buyer finds their perfect home.

The buyer can explore your communities, floorplans, incentives and inventory. To find their perfect home.

HomebuyersBuyer’s Agents
03

The buyer goes under contract.

The buyer can communicate with their build team and track progress updates from your app.

Sales RepsBuyer's AgentsConstruction ManagersHomebuyers
04

The owner's journey begins.

Buyers can interact with your AI warranty and submit service requests.

Customer CareSalesHomebuyer
05 · Warranty

An Experience That Leads to Referrals

It's no secret. Happy buyers tell their friends and family. With Novi, buyers experience more!

Warranty teamHomebuyers

Testimonials

Builder Tested. Builder Approved.

  • The platform has improved our processes and provided valuable tools for our New Home Specialists in the field. Just as importantly, the NoviHome team has felt like a true partner

    The platform has improved our processes and provided valuable tools for our New Home Specialists in the field. Just as importantly, the NoviHome team has felt like a true partner

    Tara Whiteley headshot

    Tara Whiteley

    Digital & Marketing Manager,

    Eastwood Homes

  • At Davidson Homes, great communication is at the heart of our customer experience. NoviHome helps us deliver on that, giving our buyers an easy way to stay informed every step of the way!

    At Davidson Homes, great communication is at the heart of our customer experience. NoviHome helps us deliver on that, giving our buyers an easy way to stay informed every step of the way!

    Lindsey Tapscott headshot

    Lindsey Tapscott

    Sr. Director of Marketing | Corporate,

    Davidson Homes

  • “We finally have a clear view into what buyers care about, which helps our team follow up more intentionally.”

    “We finally have a clear view into what buyers care about, which helps our team follow up more intentionally.”

    Eric Alarid headshot

    Eric Alarid

    SVP Business Development,

    Tilson Custom Home Builders

  • “NoviHome elevated our buyer experience at Great Southern Homes while also making life easier for our sales and marketing teams.”

    “NoviHome elevated our buyer experience at Great Southern Homes while also making life easier for our sales and marketing teams.”

    Jennifer Odell headshot

    Jennifer Odell

    Director of Online Sales,

    Great Southern Homes

  • “Our buyers at Bloomfield Homes feel more confident and informed because everything they need is right at their fingertips.”

    “Our buyers at Bloomfield Homes feel more confident and informed because everything they need is right at their fingertips.”

    Chandler Frese headshot

    Chandler Frese

    Creative & Events Manager,

    Bloomfield Homes

  • “From first interest to post-closing, NoviHome helps us at Level Homes stay connected with buyers in a meaningful way.”

    “From first interest to post-closing, NoviHome helps us at Level Homes stay connected with buyers in a meaningful way.”

    Jen Waguespack headshot

    Jen Waguespack

    Director of Sales,

    Level Homes

  • “NoviHome allows us to deliver a high-end, modern experience without adding complexity to our workflow for our customers.”

    “NoviHome allows us to deliver a high-end, modern experience without adding complexity to our workflow for our customers.”

    Lena Burgin headshot

    Lena Burgin

    Online Sales Counselor,

    Level Homes

  • “Our buyers love feeling involved and informed throughout the build and we love the insight it gives us.”

    “Our buyers love feeling involved and informed throughout the build and we love the insight it gives us.”

    Beth Phillips headshot

    Beth Phillips

    Director of Sales,

    Caviness & Cates

  • “NoviHome has helped us solve a lot of operational hurdles and continued to help us improve with the buyers’ experience in mind.”

    “NoviHome has helped us solve a lot of operational hurdles and continued to help us improve with the buyers’ experience in mind.”

    Lindsey Tapscott headshot

    Lindsey Tapscott

    Director of Marketing,

    Davidson Homes

  • “The NoviHome team has been exceptional! They’ve provided extensive training, the adoption process has been easy and seamless.”

    “The NoviHome team has been exceptional! They’ve provided extensive training, the adoption process has been easy and seamless.”

    Rachel Starratt headshot

    Rachel Starratt

    Online Sales & Marketing Manager,

    Red Door Homes

  • “We’ve had buyers who bought their home sight unseen, and the feedback we’ve gotten is that they felt like they were present and part of the home building process.”

    “We’ve had buyers who bought their home sight unseen, and the feedback we’ve gotten is that they felt like they were present and part of the home building process.”

    Beth Phillips headshot

    Beth Phillips

    Marketing Manager,

    Caviness & Cates

  • “NoviHome has made our sales agents’ jobs easier, enhanced our buyers’ experience and overall our conversions are continuing to increase.”

    “NoviHome has made our sales agents’ jobs easier, enhanced our buyers’ experience and overall our conversions are continuing to increase.”

    Tyler Colburn headshot

    Tyler Colburn

    Director of Sales & Marketing,

    Hartford Homes

  • “There’s no reason we can’t sell a home, whether they’ve walked through the home or not, they can still see, feel, and understand the home by traveling through the materials on the app.”

    “There’s no reason we can’t sell a home, whether they’ve walked through the home or not, they can still see, feel, and understand the home by traveling through the materials on the app.”

    Joshua Hulsey headshot

    Joshua Hulsey

    Sales Manager,

    Perfection Builders

  • “Listen to what JP Rael at Westway Homes has to say about his experience with NoviHome Loans, and why he went from a skeptic to a partner.”

    “Listen to what JP Rael at Westway Homes has to say about his experience with NoviHome Loans, and why he went from a skeptic to a partner.”

    J.P. Rael headshot

    J.P. Rael

    VP of Operations,

    Westway Homes

  • “NoviHome is a platform that has overall enhanced our customer experience and given us ways to expand on that.”

    “NoviHome is a platform that has overall enhanced our customer experience and given us ways to expand on that.”

    Taylor Humphrey headshot

    Taylor Humphrey

    Director of Sales,

    Pacesetter Homes

  • “Our homeowners are raving about NoviHome. They love the personal connection with the builder and the exciting updates of home progress from the app. We are thrilled with the improvement in the Home Buyer Experience.”

    “Our homeowners are raving about NoviHome. They love the personal connection with the builder and the exciting updates of home progress from the app. We are thrilled with the improvement in the Home Buyer Experience.”

    Beth Phillips headshot

    Beth Phillips

    Marketing Manager,

    Caviness & Cates

Podcast

Novi Knows

Conversations with builders, sales leaders and CX teams about what makes buyers love where they live.

Connect & Sell

Episode 12

Connect & Sell

Episode 11

From the blog

All posts

Team gathered around an interactive touchscreen table in a bright office

Home Buyer Experience Software That Scales

Home Buyer Experience Software That Scales

Graphic: Trying to get a pulse on your buyers? Get your first 60 days free, with a satisfaction gauge

What If You Knew About a Problem Before Your Buyer Did?

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Canon DSLR camera on a wooden table

From Jobsite to Homebuyer: Why Construction Photo Updates Matter More Than Ever

From Jobsite to Homebuyer: Why Construction Photo Updates Matter More Than Ever

Scrabble tiles spelling GUIDE on a wooden table

A Builder's Guide to Digital Homebuyer Consistency

A Builder's Guide to Digital Homebuyer Consistency

Let’s build
better buyer journeys.

See how NoviHome fits your communities, your teams and your systems in a 30-minute walkthrough.

Book a demo